Monmouthshire County Citizens Advice has helped 682 people since the Coronavirus lockdown began.

It quickly mobilised its staff and volunteers to give one-to-one advice over the phone and via online chat across Monmouthshire, after the lockdown began on 23 March.

The top four issues the charity has helped with are employment, benefits and tax credits, Universal Credit and consumer goods and services.

Across Wales there has also been a surge in demand for help from the Citizens Advice website with 47,098 people visiting it during the busiest week.

Yvonne James, Chief Officer of Monmouthshire County Citizens Advice , said:

“I am so proud of our volunteers and staff who have quickly rallied round to ensure no-one needs to face the financial challenges of Covid-19 alone.

“Over the past month our team has helped as many people as possible with problems such as applying for benefits for the first time, navigating the government’s job support schemes, and worries over how to manage the bills.

“Citizens Advice was founded the day after World War Two was declared to support people at a time of national need. We are still here 80 years later to provide free, impartial, independent and confidential advice to anyone who needs it.

“So if you’re in need don’t hesitate to pick up the phone or drop us a message, our advisers are ready and waiting to help.”

To get advice from us during the coronavirus outbreak call us on 0300 330 2117 or visit our website www.citizensadvice.org.uk/wales