Royal Mail is making some changes to the way it delivers mail in the NP7 and NP8 postcode areas over the next few weeks.
Postmen and women will use new delivery methods and adopt revised delivery routes as these changes are introduced on a phased basis.
Royal Mail is writing to every address in Abergavenny about these changes and this includes households, businesses and other organisations.
What this means for the Abergavenny area:
• Royal Mail will continue to deliver in the morning and for a longer period during the day.
• Many customers will continue to get their mail by lunchtime.
• The time customers receive mail will depend on where they live on the new delivery route. This may be later or possibly earlier than current delivery times.
• When mail volumes vary, delivery arrangements and times may be adjusted.
Royal Mail says the reason for these moves is the dramatic change in the way we communicate with each other - with fewer letters posted every day.
"We need to organise delivery routes to be as efficient as possible. We also deliver more larger items and so we are investing in new equipment to carry these items to customers even more securely," said a Royal Mail spokesman. "The new equipment also reduces the risk of injury to our postmen and women from carrying heavier mail bags."
If customers have any queries after they have received a letter, they can call the Customer Services Team on 0845 601 1399. Deaf and hard of hearing customers can use the Textphone: 0845 600 0606.




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