The Green Man Festival may have been and gone for another year, but a recent survey has revealed it could be the most accessible music festival in the UK.

A study by Health and Safety experts at Protecting.co.uk, which examines how easy it is for disabled customers to access support at the twelve biggest music festivals in the country, has found that Green Man comes out on top!

It’s beaten the likes of Reading and Leeds, Boomtown, TRNSMT and Creamfields to the title of having the best disabled access of any music festival in the country. As part of the process, the information available for accessible tickets, evidence, application forms, deadlines and other measures were compared against each other.

Each festival surveyed would then receive a score a 100 based on information and transparency, the application process and facilities and protection.

Green Man scored 54 out of 100 on the matrix, ranking highly due to its easy application process - requiring just two steps - and customers were also given the option to send their evidence of disability directly with a clear deadline to do so. In fact, it was one of only three surveyed across the country this summer that did not ask customers to register their evidence separately before applying.

“Accessible viewing areas and campsites will always have limits, particularly at greenfield festivals. Customers should know what those limits are, however, before committing hundreds of pounds to tickets, travel and accommodation,” said Chris Hall, Health and Safety Expert at Protecting.co.uk.

“It’s not the biggest concern when festivals reach capacity, given that they are hugely popular events, this is expected. Another concern is that most festivals require customers to buy a ticket before completing the accessibility process, yet only one clearly offered a refund when no suitable alternative facility was available.”

“Even when a customer follows every step correctly, an essential viewing area or campsite may still be unavailable, leaving them out of pocket for something that is out of their control. What would be better is for festivals to include capacity updates, realistic deadlines and clear refund terms on their accessibility pages, as this would help disabled festivalgoers decide whether they could attend safely.”

“Festivals should also ask whether three separate application stages are completely necessary. A free Digital Access Pass removes a direct charge to the customer, but customers must still provide evidence to one organisation before repeating parts of the process with the festival.”

It wasn’t a perfect score for the organisers of the festival. Green Man scored just two out of a potential thirty points for facility availability and refund protection. Viewing platforms were available on a first-come, first-served basis and no refund policy could be found for customers whose access needs could not be met.

While a higher score means the festival has a simple process with less administrative barriers and stronger protections where facilities are unavailable, the index does not measure every aspect of physical accessibility at the site itself.